General conditions

Prices

  • The prices on this website are inclusive of VAT, exclusive of shipping costs and in euros.
  • Shipping costs are listed separately. Before you make a purchase, the total price, including VAT and shipping costs, will be displayed.

Customer payment methods

  • Payment is possible with iDeal | Wero through Mollie.

Shipping costs within the Netherlands

  • Shipping costs within the Netherlands are free unless otherwise stated.
  • GVR rocks is not responsible for delayed deliveries and/or loss or damage related to delivery.

Shipping costs outside the Netherlands

  • Shipping costs outside the Netherlands depend on the country to be sent and on the size and/or weight of the photo print. In the future I want to offer automatic shipping through the webshop, but for now you can contact me about this.

Offer

  • This website describes the products as completely and accurately as possible so that you can make a proper assessment before making a purchase.
  • In the case of images and photographs used in a product description, please note that they are illustrative only. GVR rocks attempts to make such images and photographs as truthful as possible, but cannot guarantee that the product will exactly match the image or photograph. Also, colors shown may vary on a screen on which they are displayed.
  • Sometimes an offer has a limited validity period. In that case, I clearly indicate this in the product description.

Guarantees

  • GVR rocks guarantees that the products supplied comply with the agreement. If there is a defect in the products delivered, it must be reported no later than 14 days after receipt.
  • The products must be returned within this time period with the customer indicating whether to cancel the order or opt for replacement or repair.
  • Returns are subject to a number of conditions. The products must be returned in their original packaging, unused and undamaged. The following information must be enclosed with the return: name, address, place of residence, email address, reason for return and/or replacement or dissolution of the order is desired. The return shipment is at the expense of the buyer.
  • GVR rocks will replace the product delivered as soon as possible if found to be faulty after delivery.

Delivery of the order

  • GVR rocks takes the utmost care in receiving and fulfilling your order.
  • Delivery of the order will be made to the address you provide.
  • After the order is placed, the order is passed on to be manufactured. Please allow an average delivery time of 16 days.
  • Unless another delivery period is agreed upon, GVR rocks will deliver the order as soon as possible, but in any case within 30 days after confirmation of your order. Should this not be possible, due to any force majeure, this will be communicated.

Complaint Procedure

  • Complaints can be sent to us by e-mail. We will contact you no later than three business days after receipt.

Intellectual property

  • GVR rocks is and remains the copyright owner. No images may be reproduced and/or disclosed, by means of print, photocopy, photo of photo, artificial intelligence (AI), digital or any other means without prior written permission.

Privacy

  • The information provided to this website is treated with the utmost care.
  • Should you, as a customer, wish to view, correct or have your data deleted, please contact us.
  • GVR rocks reserves the right at all times to refuse customers who have attempted to abuse the services in any way.